For starters, they offer more choices of flights to and from Brussels than any other airline. In addition, their employees are friendly. And in this day and age of flying, friendly goes a long way. The airplanes are clean and comfortable. And, they always offer Belgian chocolates during the flight. What more can anyone ask?
The good thing is that they do offer more. The company makes 300 flights per day to 50 major European airports and offers long-haul networks to 15 African destinations, two North American destinations, the United Arab Emirates, China and India.
On their European routes, the company offers a low fare product called ‘b.light economy’ as well as a perk-filled, flexible product, ‘b.flex economy+’ which offers several time-saving features and more comfort for a bit more money.
Brussels Airlines 'b.light' vs. 'b.flex'
In addition to friendly employees, comfortable aircraft and Belgian chocolate, what sets Brussels Airlines apart are their two European-offered products: “b.light economy” and “b.flex economy”.
Features of ‘B.flex economy’ include: changeable tickets, less waiting time, more luggage allowance, time-saving and quality service at prices up to 50% less.
For example,'b.flex' offers ultra quick check-in and priority access meaning you can arrive just 30 minutes before take-off. The program offers a higher luggage allowance (up to 30 kilos) and up to two bags as hand luggage (total 12 kilos.) And comfort perks include complimentary food, drink and newspaper service.
For those who don’t mind a little less comfort and convenience for less cash, there’s ‘b.light economy’ offering flights to more than 50 destinations as low as € 49,99 including taxes.
Same friendly employees, same comfortable aircraft, same Belgian chocolate – just not with all the amenities above. You’ll sit a bit further back in the plane, pay for your own drinks and snacks (thankfully, this company makes them affordable), and read your own newspaper. But for the budget-minded, it's a good deal.
Where does Brussels Airlines fly?
In Europe: Athens, Barcelona, Basel*, Berlin, Bilbao, Billund*, Birmingham, Bologna, Budapest, Bucharest*, Bristol, Brussels, Cagliari, Catania, Copenhagen, Faro, Florence, Frankfurt, Geneva, Göteborg, Hamburg, Helsinki, Kiev*, Krakow, Larnaca*, Lisbon, Ljubljana, London Gatwick, London Heathrow*, Lyon, Madrid, Malaga, Malta*, Manchester, Marseille, Milan Bergamo, Milan Linate*, Milan Malpensa, Moscow, Munich, Naples, Newcastle, Nice, Oslo, Palma de Mallorca, Paris CDG, Porto, Prague, Rome, Stockholm Bromma, Southampton*, Strasbourg, Toulouse, Turin, Venice, Vienna, Vilnius*, Warsaw, Zürich*.
In Africa: Abidjan, Addis Ababa*, Banjul, Bujumbura, Casablanca*, Conakry, Dakar, Douala, Entebbe, Freetown, Kigali, Kinshasa, Luanda, Monrovia, Nairobi and Yaounde.
In North America: New York, Chicago as well as over 20 connections via New York and Chicago.
In the Middle East and Gulf Region: Tel Aviv, Abu Dhabi, Al Ain and Dubai
In Asia: Beijing, Mumbai, Delhi and Chennai
*Flights operated by a codeshare partner.
How to buy a Brussels Airlines ticket
To buy a ticket online, go to: www.brusselsairlines.com (the site offers an option of printing your own boarding pass within 24 hours of your departure.)
Or, if you’d like to deal with a real person, you can consult your travel agent, the ticketing desks in more than 70 airports or the company call centre (0902 51 600) at a cost of: €0,750 per minute with a call setup fee of: €0,051.